Apple/iOS Device Outage

Incident Report for Email on Acid

Resolved

This incident has been resolved.
Posted Nov 05, 2025 - 19:13 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 05, 2025 - 17:55 UTC

Investigating

We are currently experiencing issues affecting all Apple/iOS devices. As we work to identify and resolve the problem, some or all devices may be temporarily unavailable for testing.

We apologize for any inconvenience this may cause and are working quickly to restore full functionality.
Posted Nov 05, 2025 - 17:05 UTC
This incident affected: Email Previews (iPhone 14 Pro iOS 16, iPhone 14 Pro iOS 16 (Dark Mode), iPhone 14 Pro Max iOS 16, iPhone 14 Pro Max iOS 16 (Dark Mode), iPhone 14 iOS 16, iPhone 14 iOS 16 (Dark Mode), iPhone 15 iOS 17, iPhone 15 Plus iOS 17, iPhone 15 iOS 17 (Dark Mode), iPhone 15 Plus iOS 17 (Dark Mode), iPhone 15 Pro iOS 17, iPhone 15 Pro iOS 17 (Dark Mode), iPhone 15 Pro Max iOS 17, iPhone 15 Pro Max iOS 17 (Dark Mode), Outlook App iPhone 13 iOS 15, Outlook App iPhone 13 iOS 15 (Dark Mode), Apple Mail 16 macOS 13, Apple Mail 16 macOS 13 (Dark Mode), Outlook Microsoft 365 macOS 13, Outlook Microsoft 365 macOS 13 (Dark Mode), iPhone 16 iOS 18, iPhone 16 iOS 18 (Dark Mode), iPhone 16 Pro iOS 18, iPhone 16 Pro iOS 18 (Dark Mode), iPhone 16 Pro Max iOS 18, iPhone 16 Pro Max iOS 18 (Dark Mode), iPhone 17 iOS 26, iPhone 17 iOS 26 (Dark Mode), iPhone 17 Pro iOS 26, iPhone 17 Pro iOS 26 (Dark Mode), iPhone 17 Pro Max iOS 26 (Dark Mode), iPhone 17 Pro Max iOS 26).